ivacy Policy

Last Updated: 2025-09-19

Sunskymed (“we,” “our,” or “us”), a brand of Masterline Company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunskymed.com or use our services.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, institution/hospital name, and shipping address.
  • Professional Information: Your professional role, area of specialization, and interests in medical equipment.
  • Communication Data: Records of correspondence when you contact our sales or support teams.
  • Technical Data: IP address, browser type, operating system, and pages visited on our site (collected automatically via cookies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To process your inquiries, requests, and quotations for medical equipment.
  • To send you technical information, product updates, and marketing communications related to medical devices and healthcare solutions (you can opt-out at any time).
  • To improve our website, products, and customer service.
  • To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing platforms, CRM systems), provided they agree to keep this information confidential.
  • Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure or error-free.

5. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct inaccurate or incomplete data we hold about you.
  • Request deletion of your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent for marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may limit your use of certain website features.

7. International Data Transfers

As an international company based in Dubai, your information may be processed in countries outside your own. We ensure all transfers are protected by appropriate safeguards under applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Masterline Company (Sunskymed)
Email: info@sunskymed.com
Address: DUBAI.DAFZA.8W BUILDING.5TH FLOOR.OFFICE 518